Last Updated: July 22, 2026
We want you to be happy with your purchase. If something isn’t right, here’s how we handle returns and refunds.
Return window and conditions
You have 30 calendar days from the date of delivery to initiate a return. To be eligible, items must be unused and in their original packaging. For returns related to a quality issue or a defect, we ask that you describe the problem briefly when you reach out—this helps us keep improving.
How to start a return
Send an email to info@cufflinnks.it.com with your order number and the reason for the return. We’ll reply with a prepaid return label and simple instructions. There are no restocking fees on any return.
Shipping the item back
Please use the label we provide and drop the package off at the appropriate carrier location within 5 business days of receiving the label. For your protection, keep the drop‑off receipt until the return is fully processed.
Defective or incorrect items
If something arrives with a defect or you received the wrong item, email us at info@cufflinnks.it.com right away with your order number and a brief description. We’ll supply a prepaid return label. Once we have the item back (or sooner, depending on the case), you can choose a replacement or a full refund—whichever you prefer.
Exchanges for a different style
If you’d simply like a different design, the quickest path is to return the original purchase using our free return process and place a new order for the style you want. This avoids the extra wait time that a traditional exchange would involve.
Refunds
Once we receive the returned item and confirm it meets the return conditions, we process the refund within 1–2 business days. The refund goes back to the original payment method. After our processing, please allow 7–10 business days for the credit to appear on your statement; the exact timing depends on your bank or card issuer.
Return address
All returns should be mailed to:
Cufflinnks Returns
4 OAK SPRINGS DR
San Anselmo, CA 94960
United States